Office, warehouse & branch connectivity
Design and maintain connections around your locations and service requirements.
- Connectivity between sites
- Secure service access
- Connection issue resolution
Distribution Companies
From the office to the warehouse and sales team,infrastructure that keeps work connected.
Distribution depends on access to order, inventory and sales information across teams and locations. Through network design and maintenance, user support and service infrastructure care, iTNet helps offices, warehouses, and sales and delivery teams work together more effectively.
21 years of service experienceiTNet / Infrastructure & support
Network & accessSupport & follow-up
Illustrative connectivity view
Services for distribution operations01 02 03 04 05 06
Support for the infrastructure your daily work depends on.
We focus on your networks, devices, access and application infrastructure, with scope coordinated across your internal team and software providers.
Warehouse networks & devices
Review network coverage and connectivity for equipment used in warehouse operations.
- Wireless and wired network assessment
- Devices and workstations
- Alignment with warehouse software needs
User & sales team support
Address device issues and user access to everyday work tools.
- Office and sales team devices
- Access and connectivity troubleshooting
- Request submission and follow-up
Security & access management
Align access with user roles, locations and information sensitivity.
- Accounts and permissions
- Access from outside the organization
- Security configuration reviews
Servers & backup
Maintain business application infrastructure and plan for data recovery.
- Server resources and capacity
- Backup plans as agreed
- Recovery reviews and documentation
Coordinated support & reporting
Follow up on infrastructure work with internal teams and software providers.
- Clear follow-up responsibilities
- Actions and outstanding issues
- Maintenance and improvement recommendations
An operational view01 02 03
Each team’s needs, and the connections between them.
We shape the approach around your sites, users, applications and operational priorities.
Head office & distribution branches
Review networks and access paths that connect teams and business services across sites.
Warehouse & order preparation
Assess coverage, workstations and device connectivity around warehouse conditions and workflows.
Field sales & delivery
Review remote access needs and agree support and follow-up responsibilities with the software provider.
How we work
From understanding operations to trackable support.
- 01
Understand the workflow
Review locations, users, services and recurring issues.
- 02
Set priorities
Agree key needs, scope and responsibilities.
- 03
Deliver and coordinate
Plan changes around working hours and coordinate with relevant teams.
- 04
Follow up and improve
Track requests, report actions and review future needs.
Service management and follow-up
Requests from your locations, in iTNet360.
View tickets, services and contracts in the customer portal. Include the location, affected service and issue description to support clear follow-up.
FAQ
Before working together
01Do we need to replace our distribution or accounting software?
No. We start by reviewing your current infrastructure and application needs. Any potential change is discussed following assessment and coordination with you and the software provider.
02Can you support multiple warehouses or branches?
Yes. We review connectivity, users and services at each location to define suitable support scope and arrangements.
03Does iTNet also support the distribution software itself?
This page focuses on infrastructure, networks, devices and access. Application-specific issues are coordinated with the software provider, with responsibilities defined in the service agreement.
04How are changes coordinated with working hours?
We review potential impact and suitable timing before implementation. The work plan and any expected interruption are coordinated with you.
05What information do you need to get started?
The number of locations and users, core applications, connectivity setup and main current issues provide a useful starting point.
Tell us what your distribution business needs.
Share your locations, workflows and current issues so we can discuss a suitable way to work together.