Office networks & connectivity
Maintain internal connections and access to the services your staff need.
- Wired and wireless networks
- Connectivity troubleshooting
- Connections between offices as needed
Businesses & Professional Offices
IT ready for everyday work,more focus on your business.
From access to files and applications to ready-to-use workstations, your office depends on coordinated infrastructure. iTNet provides network maintenance, user support and service upkeep through a clear, trackable process.
21 years of service experienceiTNet / Infrastructure & support
Network & accessSupport & follow-up
Illustrative IT infrastructure
IT for everyday work01 02 03 04 05 06
Your office needs, supported together.
We define services around your users, team workflows and existing infrastructure, from a single office to several locations.
User support
Address issues with the systems and tools your team uses every day.
- Computers and peripherals
- Installation and setup of licensed software
- Request tracking and follow-up
Files & shared resources
Organize access to shared information and equipment around individual roles.
- Shared folders and files
- Printers and network resources
- Access for new or transferred staff
Servers & business services
Maintain the environment running your office applications and services.
- Servers and virtual environments
- Capacity and service status reviews
- Software provider coordination
Security & backup
Manage access and information protection within the agreed scope.
- Account and permission reviews
- Backup and retention planning
- Recovery reviews as agreed
Growth & regular maintenance
Prepare infrastructure for team changes and future business needs.
- More users or office relocation
- Scheduled maintenance
- Documentation and action reports
Around your needs01 02 03
Around the way your team works.
Office size and collaboration patterns help define the right service scope.
Small offices & growing teams
Prioritize essential needs so infrastructure and support can adapt as your team grows.
Multiple offices & remote work
Review site connectivity and staff access around responsibilities and working conditions.
Working with your IT lead
Define responsibilities and support your internal team with requests or projects.
How we work
A clear plan, defined responsibilities and regular follow-up.
- 01
Understand your needs
Review users, services, existing infrastructure and recurring issues.
- 02
Agree the scope
Define responsibilities, access, priorities and support arrangements.
- 03
Coordinate delivery
Plan work around operating hours and relevant teams.
- 04
Report & review
Document outcomes, follow up requests and review future needs.
Service management and follow-up
Your office requests, in iTNet360.
Report a device or service issue and follow responses and progress. Track your services, contracts and communication with iTNet in the same customer portal.
FAQ
Before working together
01Do you work with small offices?
Yes. We review your users, equipment and essential services, then define a scope suited to your office.
02Is support on-site or remote?
The approach depends on the issue, available access and service agreement. If an on-site visit is needed, timing and arrangements are coordinated with you.
03Can you work alongside our internal IT lead?
Yes. We can define a specific support, maintenance or project scope and coordinate responsibilities with your internal team.
04Do we need to buy or replace equipment?
No. We assess existing equipment and actual needs first. Upgrades or replacements are proposed when needed and subject to your agreement.
05Does this include specialist office software?
Infrastructure, installation and access can be reviewed within the agreed scope. Application-specific issues are coordinated with the software provider.
Tell us how your team works.
Share your user count, core services and recurring issues so we can define a suitable way to work together.