Financial application infrastructure
Maintain the environment running accounting and business applications.
- Servers and required resources
- User connectivity and access reviews
- Coordination with application support
Finance & Accounting Firms
Organized access to information,IT ready for financial work.
Finance teams depend on appropriate access to information, available applications and clear issue tracking. iTNet supports finance and accounting firms through network and server maintenance, access management and backup planning.
21 years of service experienceiTNet / Infrastructure & support
Network & accessSupport & follow-up
Illustrative IT infrastructure
IT infrastructure for financial work01 02 03 04 05 06
From staff workstations to financial application infrastructure.
We define the service scope around your applications, information sensitivity and important working periods.
Accounts & permissions
Organize access around user roles and responsibilities.
- File and service access
- Approved access creation and removal
- Existing permission reviews
Backup & recovery
Define a backup plan for agreed data and services.
- Data selection and retention periods
- Coordinated backup procedures
- Recovery reviews on an agreed schedule
Workstation support
Address issues with computers and everyday equipment used by finance staff.
- Workstations and peripherals
- Shared resource access
- Request tracking and follow-up
Networks & office connectivity
Maintain internal connections and access to the services your organization needs.
- Wired and wireless networks
- Connections between offices as needed
- Network troubleshooting
Planned maintenance
Coordinate maintenance and changes around your financial work schedule.
- Changes and update planning
- Attention to critical working periods
- Documentation and action reports
Around your needs01 02 03
Around your team structure and workload.
From one accounting office to finance teams across locations, we clarify requirements and responsibilities before starting.
Accounting & financial service offices
Review user access, workstation maintenance and backup planning around the services and information you use.
Finance teams across locations
Coordinate site connectivity and team access to required resources with your organization’s responsible staff.
Busy financial periods
Coordinate maintenance and changes around periods such as closing the books. Coverage hours are defined in the service agreement.
How we work
A clear plan, defined responsibilities and regular follow-up.
- 01
Understand your needs
Review users, services, existing infrastructure and recurring issues.
- 02
Agree the scope
Define responsibilities, access, priorities and support arrangements.
- 03
Coordinate delivery
Plan work around operating hours and relevant teams.
- 04
Report & review
Document outcomes, follow up requests and review future needs.
Service management and follow-up
Track IT requests in iTNet360.
Include the affected service, a technical description and when the issue occurred, then follow progress. Keep confidential financial information and access credentials out of the ticket text.
FAQ
Before working together
01Do you provide specialist accounting software support?
This page focuses on infrastructure, workstations and user access. Application-specific issues or accounting data corrections are coordinated with the software provider and your finance lead.
02Who decides user permissions?
Your authorized representative approves the required access. iTNet handles configuration and technical reviews within the agreed service scope.
03How are backups created and reviewed?
Data, scheduling, storage locations and responsibilities are defined before implementation. Backup procedures and recovery reviews are coordinated with service requirements and software provider recommendations.
04Can we arrange support during financial closing periods?
Discuss time-sensitive requirements before engagement so coverage hours and response arrangements can be defined in the service agreement. Planned changes are coordinated around your working conditions.
05Do these services include accounting or financial compliance certification?
No. These are IT services. Accounting, auditing and confirmation of specialist financial requirements remain with your relevant professionals and responsible teams.
Tell us about your finance team’s IT needs.
Share your applications, user count and critical working periods so we can assess a suitable service scope.