Defined responsibilities
Before we begin, we agree on the service scope, each party’s responsibilities and the path for follow-up.
Suggested
Trust grows when the details are clear: what work will be done, who is responsible and how you stay informed about progress.
Explore our working principles ↓Before we begin, we agree on the service scope, each party’s responsibilities and the path for follow-up.
We coordinate the access needed and how changes will be carried out with your authorized representative.
We keep you informed about actions, progress and outcomes with explanations that are easy to understand.
We follow up on questions and open issues so the next step and the person responsible are clear.
Explore our approach to planning, documentation and service improvement.
Ask us about responsibilities, access and how we follow up on services.